Thank you for shopping with Marvella Care! We’re committed to ensuring your skincare essentials arrive safely and on time. Please review our shipping policy below.
1. Order Processing
- All orders are processed within 1–2 business days (excluding weekends and holidays).
- Once your order is processed, you’ll receive a confirmation email with tracking details.
2. Shipping Options & Delivery Times
We currently ship across [Your Country/Region – e.g., Pakistan] with the following options:
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–5 business days | Free over Rs. 2,000 / Flat Rs. 200 below |
| Express Shipping | 1–2 business days | Rs. 350 |
Delivery times are estimates and may vary due to unforeseen delays.
3. Tracking Your Order
Once your order is shipped, you’ll receive an email or SMS with a tracking number. You can use this to monitor your delivery in real-time.
4. Shipping Locations
We currently ship within [Your Country – e.g., Pakistan]. International shipping is not available at the moment, but we’re working to expand soon!
5. Delays & Issues
While we strive to deliver on time, delays may occur due to weather, holidays, or courier issues. If your order hasn’t arrived within 7 business days, please contact us at:
📧 info@marvellacare.com
📞 051 6163141
6. Incorrect Address
Please ensure your shipping details are accurate. We are not responsible for orders shipped to incorrectly entered addresses.
7. Damaged or Lost Packages
If your package is lost or arrives damaged, reach out within 48 hours of delivery with photo evidence. We’ll work to replace or refund your order promptly.
If you have any other questions, don’t hesitate to get in touch.
We’re here to help every step of the way.
With love,
The Marvella Care Team